Nick Woodrow | 14 Mar 2019

CEMAR and Salesforce Integration

CEMAR is building a library of APIs built upon client requirements and linking our system with common third-party applications in standard use across the construction and engineering industry such as; Oracle Fusion & Primavera, Salesforce, SAP and other ERP systems. In time we plan to launch a public API library to deliver these web services to all CEMAR users as a standard offering, whilst working with clients to build further integrations for periodic release.

Background
CEMAR has been deployed as the contract management system with a client as part of their collective solution for the design, construction and operation of a major engineering infrastructure project. Due to a regulatory obligation to separate engineering decisions from commercial management there was a further requirement to integrate CEMAR workflows, relating to early warnings and defects, with a Site Engineering Management System (SEMS) developed in the Salesforce platform.

Outcome
By linking the two systems we were able to raise a draft early warning within CEMAR that was linked to a relevant site change request in the Salesforce SEMS system.

Our client was then able to progress both contractual (CEMAR) and technical (SEMS) approvals independently, culminating in the communication of a Project Manager’s Instruction in the CEMAR system.

An integral part of the process was the collaboration between both system owners and the client to establish a clear and concise set of requirements that could be realised in an API.

Having established this initial API we then went on to link Site Non-Conformances (SEMS) to Defects (CEMAR) in order to once again ensure that technical decisions were separated from the contractual process.

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