"CEMAR is delivering the goods and is proving to be an essential tool for the successful Contract Administration of NEC3"

John Gallagher, Contract Officer, Sellafield Limited

“We are extremely happy with the training provided by Ben Walker, his vast experience in NEC3® and expertise in CEMAR. CMToolkit’s quick and efficient implementation of the CEMAR environment has made for a smooth transition for Manchester Airport Group.”

Scott Hawley, Supply Chain, Manchester Airport Group

“Ease of use – almost too easy!! Very easy to use, quick, intuitive and clearly laid out on the screen… The structure is excellent – the reminders page basically providing the to do list – if you then follow the process through these links you can’t really go wrong!”

Delivery Manager, Airfield Infrastructure, Heathrow Airport Limited

“We have been very happy with the training received to date and we look forward to using the platform to enable efficient delivery of the project.”

Kim Halliday, Project Management Co-ordinator & Green Travel Co-ordinator, Chester Zoo

“CEMAR has proved an invaluable resource to the Contracts Management office at the British Museum. We are a small team and keeping on top of NEC3® contract administration can be both challenging and time consuming. By using CEMAR to manage process and organise documentation, we are able to work more efficiency and greatly improve communication with our contractor.”

Nathan Johnstone, Head of Operations Contract Management, The British Museum

“The CEMAR product brings together all of the NEC® contract instruments in one cohesive, internet-based database that can be used by both contracted parties i.e. Project Managers Instructions, Compensation Events, General Communications, Early Warning Notices, Technical Queries and Defects et al. Associating the various pieces of correspondence within CEMAR makes auditing of historic information straightforward and the Reminders page is very useful as it provides a red, amber green status and response due date for each piece of correspondence (we have modified it to include action owners as well). CEMAR is a useful and effective tool for administering the contract and supports integrated programme delivery.”

Project Manager, Programme Delivery, Heathrow Airport

“Having overseen the implementation of CEMAR across a series of contracts the feedback from users has, without exception been extremely positive. Both client and contractors have found the tool to be intuitive and the enthusiasm witnessed following introductory training sessions has always been encouraging. Time saving in report generation and general administration is significant. Combining this with the knowledge that CEMAR helps users stay in line with the provisions of the contract, thus reducing the risk of unforeseen claims the savings can be even greater.”

Mike Duffy, Senior Project Manager, Mott MacDonald

“I think CEMAR will prove to be one of the most important changes we make in managing the clients projects... ...for management / recording purposes it ticks all the boxes.”

Brian Cottam, Contracts Manager, Mott MacDonald

“This product is a dream come true for any Service Manager running a large Facilities Management Contract. Administration of my contract can now be handled by this flexible, easily to use and well supported product. Correspondence tracking and communications with the contractor is now much quicker and simpler than the manual paper and spreadsheet methods I was using previously. A very good product with great potential!”

Mike Bennett, Contract Manager, Oldbury Power Station, Magnox Limited

“System is intuitive and user friendly. It has enabled Consultant and Client to be far more robust during the change control process.”

Nitesh Naidoo, Associate, Pascall & Watson

“Extremely useful tool for efficient effective Contract Administration.”

Kevin Cheslett BSc (Hons) MRICS, Commercial Manager, Vanderlande Industries (UK) Limited

“The CEMAR system has streamlined the NEC® process to run leaner and fitter with a guaranteed level of compliance with the contract. It makes it easier to communicate and manage the requirements of the main contract and associated sub contracts, ensuring all parties are fully updated as the contract progresses. I often wonder how I worked before CEMAR with NEC® contracts..”

Andy Dyson, Project Manager, Erith Group

“I have been using CEMAR for the past year and it has cut down the administration paperwork considerably. The software enables the management of NEC3® contracts to be seamless with full audibility The CEMAR team are always helpful and responsive and deal with any queries/issues quickly and a pleasure to deal with.”

Helen Dove, Senior Contract Specialist, Bradwell Reactor Site, Magnox Limited

“We are now in the second year of the largest contract ever awarded in the privatised water industry with CEMAR from CMToolkit Ltd providing an invaluable tool in its efficient administration. The system is user-friendly and saves time by providing immediate real-time reporting of the status of early warnings, compensation events and other contract matters as they are progressed under this NEC3® contract. There has been universal approval by the project team, both by those involved in day-to-day contract administration and also those needing access to the data held within the system.”

Mark Sneesby, Project Manager, CH2M HILL

“CEMAR has represented a step change for Magnox, simplifying the management of our significant and complex portfolio of Contracts. As a tool it has been embraced by our Contract Managers and suppliers alike in collaborative working and is fostering improved performance and consistency in the whole NEC3® process. We have gained greater visibility of management information through this intuitive package enabling us to focus on continued improvement and have received outstanding support and value to the business from the team at CEMAR.”

Philip Colwill, Head of Commercial Delivery, Magnox Limited

“I’ve been using CEMAR for a couple of months now and learning a lot as I go. I find CEMAR an extremely useful tool and I wonder how I ever managed contracts without it.”

Nicola Smith-Lee MCIPS, Senior Contract Specialist, Dungeness Site, Magnox Limited

“DSRL implemented CEMAR to assist with management reporting requirements and adhering to timescales in the NEC® contract but we got so much more benefit than we expected. Contract compliance has increased, administration time has significantly decreased and both the projects and the site has valuable real time management information for reporting and to help make decisions. Further, our own staff and the contractor staff are learning more about the NEC3® contracts by using the system. The CEMAR team has been very helpful with training, awareness and problem solving and I would recommend the system to any business that uses the NEC3® suite of contracts on a daily basis.”

Colin Doull, Commercial Manager, Dounreay Site Restoration Limited

“We have used CEMAR for the first time during the past 3 months as requested by our client. We have found it to be intuitive to use and has definitely saved both us and the client time and money by efficiently streamlining our communications.”

Dr A.C.Rolfe, Managing Director, Oxford Technologies Ltd

“Simply an excellent, well thought out system. Extremely easy to use, clearly laid out with a reminders page on current events. A ‘must use’ tool for practitioners of NEC3® contracts, this will guide you through the administration and management processes to enable successful delivery. The burden of NEC® administration can be overwhelming, this system gives you an extra pair of hands and encourages communication.”

Dave Withers, Commercial & Contracts Manager, Venn Engineering

“I’d say it’s the most user friendly system I’ve used without the need to look at the user guide.”

John Ring BSc, Senior Commercial Controller, Doosan Power Systems Ltd

“The CEMAR system has proved to be an efficient tool to improve the contract management interface between the parties, preserving the contractual requirements and obligations, and up to date accurate information.”

, Commercial Manager, Kitsons Environmental Europe Limited

“To date I’m very impressed with CEMAR. As a contract administration tool it ticks all the boxes and is very easy and intuitive to use. It offers excellent flexibility in that it can be accessed anywhere with internet capability, and I particularly like the email prompting (which eliminates the excuses factor!). Technical support is a similar story. The only issues we’ve had have been with the specific nuances of our projects, which were remedied immediately anyway. User requests are processed quickly and training has received good feedback from participants. On the whole, a good service executed well!”

Mark McLinden, Principle Quantity Surveyor, Trawsfynydd Site, Magnox Limited

“CEMAR has enabled us to easily track & review contractual notifications, and share the outcomes with the wider team remotely. CMToolkit have been very responsive in introducing new features where requested, and I would recommend the software to any user of the NEC® contract.”

Matthew Donnison, Framework Quantity Surveyor, Costain Energy & Process

“CEMAR has kept all my records for the contract term up to date and all organised in one convenient space, before it was a mixture of e-mails our own system and word of mouth, far better organised now.”

Paul Quinn, Project Estimator, Amber Programmable Design Ltd

“We have found CEMAR extremely useful and quick to use and confirm information.”

Paul Chesters MBE, Technical Account Manager, Unitech Services Group

“CEMAR is an exceptionally useful tool for managing contracts using the NEC® form of contract. It provides quick access to real time data and helps to improve the flow of information between parties.”

Alan McGowan CEng BEng MICE, Project Manager, Halcrow Group Limited

“I have found the CEMAR system to be extremely useful in administering the NEC® contract. The clearly defined sections and built in periods for reply encourage the user to address actions in a timely manner and the reporting functions enable quick and easy monitoring of the contract status.”

Fraser Parkinson, Site Agent, Balfour Beatty Regional Civil Engineering Midlands Region

“The system works effectively and efficiently, is simple to use and very user friendly.”

Steven Garrigan, Construction Manager, VolkerStevin Limited

“Having used the CEMAR system for the last six months, I would wholeheartedly agree with the other testimonials I have read regarding the CEMAR system of Contract monitoring. I would also like to add that for our particular project in Coventry (Coventry 2012 Olympic Lasting Legacy) which is match funded by the ERDF (European Regional Development Fund), the CEMAR system is an invaluable Contract audit tool. The system stores all contractual communications on its dedicated servers and stores to disc on completion of the contract. Hard copies can be produced at any time and stored to archive along with the disc copies for production for audit purposes indefinitely.”

Martin Conway, Project Quantity Surveyor, Coventry City Council

“Converting the project to a web based intuitive management system has transformed the management function. It has improved the flow of information between the parties including maintaining the rigid NEC3® timescales for responses.”

Philip Peeke-Vout, Project Manager, Chapelcross Site, Magnox Limited

“CEMAR is an excellent tool for managing contracts under NEC®. It is extremely useful for managing and coordinating a programme of works, and is easy to use. The support team are always extremely helpful and prompt in dealing with any queries and issues. I would definitely recommend CEMAR to anyone undertaking a contract under NEC®.”

Rhian Jones, Transport Projects Officer, Coventry City Council

“The software takes away most of the monotony of administration which affords more time to focus on resolving any issues.”

Julian Kelly, Associate, Chandler KBS

“Although CEMAR has been introduced on a small number of our projects with Magnox I’m sure in the longer term it will prove to be a valuable asset in time management for both parties. The software seems well developed and user friendly with excellent back up support from CMToolkit.”

Paul Henley, Project Manager, SSE Contracting E & I

“The Association views the CEMAR system as an essential tool in the successful operation of our Term Service Maintenance Contract. We are further encouraged by Client Managers Toolkit ongoing development and improvement of the system.”

Scott Thompson, Head of Development & Property Services, Belfast Community Housing Association

“An invaluable tool for keeping track/control/records - with first-class support.”

Paul O'Neill, Director, Ballynafeigh Housing Association

“CEMAR provides a very user friendly solution to a lot of the administrative procedures resulting from the compliance requirements of NEC® Forms of Contract.”

Jim McClean, Director, JCP Consulting

“Excellent customer support and an excellent product.”

James Golden, Director, Quigg Golden Limited

“We are still fairly new to NEC3® and CEMAR has proven to be a great help in ensuring we comply with the contract. We believe NEC3® will quickly become the industry norm and we will certainly encourage the use of CEMAR on future projects.”

Hugh Craigie, Managing Director, Chap Civil Engineering Limited

“CEMAR has enabled streamlining of the NEC3® administration. It ensures greater efficiency in meeting the compliance requirements and in the co-ordination of contract information over more traditional management methods. It is invaluable in tracking progress and in generating useful reports. As a communication tool, it reaches out to all parties involved without the need for alternative electronic correspondence and document systems. This has been an invaluable aid to the £2m Cotswold Canals Partnership A46 Bridge scheme in Stroud.”

Paul Coupe BEng(Hons) CEng MICE, Strategic Head of Service for Stroud District Council; Project Manager for the £33m Phase 1A of the Cotswold Canals Regeneration Scheme, Cotswold Canals Partnership Board

“I have now used CEMAR for several years and found the software extremely user friendly. As a web based product the toolkit can be used at any location with an internet connection. This is fantastic and so useful to track your projects when you are off site. The CEMAR support team have provided excellent support and are prepared to consider bespoke changes to the software to suit specific project requirements. An excellent product for administering NEC® projects.”

Mark Collins, Principal Engineer / Project Manager, Gloucestershire Highways

"CEMAR has been a fantastic introduction to a project manager's tool kit and has enabled the contract administration to progress smoothly for all parties. I only wish I’d used it years ago."

Rachel Kennedy, Project Manager, Aberdeenshire Council

“CEMAR has allowed us to manage the requirements of this Option D Contract much more effectively, and the benefits of the system have been noted across the team. The consistent use of the system by both parties provides everyone with the ability to take a snapshot of the contract and identify any potential issues at any time, which is an invaluable tool, especially for those who are not dedicated to the project on a full-time basis.”

Ashley Harvey, Commercial Manager, Mildren Construction

“The software of choice for Costain Highways is CEMAR, for the control of both contractual and non-contractual information. We were fortunate in this respect, as CEMAR was able to take the bespoke format of the ECSC contract and tailor it to suit our needs. Online help and assistance at the end of the phone during the early days was invaluable.”

Brian Walker, Asset Enhancement Director, Costain

”We are delighted Costain recognised the need for a form of contract management system like CEMAR to enable the efficient and effective governance, control and administration of our contract. Due to the bespoke nature of our contract, and intricate complexities created through the operating model, we recognised we would need a system provider willing to work closely with us to develop the right solution. One year in, I’m confident we have the right solution, recently demonstrated through a contract audit which commended us on our contract controls and governance.”

Robin Hayler, Commercial Manager, East Sussex County Council

“CEMAR Contract Management Software has led to a number of improvements to the way Gloucestershire County Council deliver Major Highway Improvement Works, with significant reductions in contract communication paperwork, live contractual timescales presented and excellent clarity from all contract parties.  I would recommend CEMAR to other organisations to encourage collaboration and save contract administration costs.”

Alan Bullock, Senior Engineer of Improvements, Gloucestershire County Council

I couldn’t imagine how we’d have managed over 100,000 communications across 150+ contracts and nearly 3,000 active users without CEMAR. CEMAR support are easily the best I’ve encountered across any software platform. Their support staff are knowledgeable, and requests are resolved within hours which makes a huge difference on a programme of this scale. CEMAR also listened to and incorporated our suggestions for enhancements to the tool and reporting suite, which has played a fundamental role in driving good behaviours with our suppliers and helped produce actionable insights for central reporting. The tool itself is intuitive and keeps you on top of your communications, even helping you write them without having to refer back to the physical contract.

Simon Robinson, Associate Director Project Control, NNB, Hinkley Point C

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